Wednesday, November 27, 2019

Building an Effective Developer Program

SHOW: 426

DESCRIPTION: Aaron and Brian talk to Mark Weitzel (@weitzlm, VP & General Manager, New Relic One at @NewRelic) about building effective developer platforms including lessons learned, best practices and trade offs to consider

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SHOW NOTES:

Topic 1 - Welcome to the show. Before we get into a broader discussion, tell us a little bit about your background. 

Topic 2 - Before we dig into the New Relic Developer Program, we wanted to get your perspective on what “developer” means these days - Is it AppDev, DevOps, Data Scientist, Business Analyst? How do you try and put personas around different “developer” needs?

Topic 3 - One of the things I find in working with businesses that are going through transformational change (via technology) is how many don’t understand that their new world (“enabling developers”) will begin to look like a technology vendor’s approach to the market (“enabling developers”). Do you find your customers begin to adopt their internal programs to look like the program that you’ve rolled out with New Relic One? 

Topic 4 - What are some of the most important/critical aspects of the program, and how do you measure its progress, its success, or its areas to improve?

Topic 5 - How did you think about balancing the need for content for newer developers (or new to the platform) vs. more expert-level developers? 

Topic 6 - How important is community to making the program a success, and helping it scale?

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Thursday, November 21, 2019

Reviewing Microsoft Ignite 2019

SHOW: 425

DESCRIPTION: Aaron and Brian take a look at the Docker acquisition and review the Microsoft Ignite show and announcements

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Topic 1 - Insight and feel from the show floor and the event

Topic 2 -  Azure Arc

Topic 3 - Project Cortex

Topic 4 - Baby steps in GitHub integration

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Thursday, November 14, 2019

Azure Cloud Adoption Framework

SHOW: 424

DESCRIPTION: Aaron talks with Evelyn Padrino (@evepadrinosanta, Azure Customer Success) & Brian Blanchard (@brianblanchard, Azure Cloud Adoption Framework Team) about adopting cloud, patterns of adoption, use cases and how the Azure Adoption Framework is helping their customers.

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CLOUD NEWS OF THE WEEK:

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SHOW NOTES:

Topic 1 - Welcome Evelyn and Brian. Let’s start at the start, can both you give a brief intro?

Topic 2 -  You both represent the Azure Cloud Adoption Framework team. What is it and how did it come about?

Topic 3 - You have a concept the really resonates with me and customers I’ve spoken too, the idea that no one’s cloud journey is the same. There is a formal blueprint to success. Define a strategy, plan the business outcomes, prepare the environment, implement the initial changes and migrations. From there we move to the operations stage that includes governance and management of operations.

Topic 4 - Is this a product? A service? A blueprint? What is the most common pain you see in your customers? Why?

Topic 5 - Do you have customer success stories and common examples/use cases you can share?

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Thursday, November 7, 2019

Simplifying Healthcare Interactions

SHOW: 423

DESCRIPTION: Brian talks with two entrepreneurs from the MetLife Digital Accelerator powered by Techstars program about their startups (Smiletronix and LazarusAI) about how technology is helping to give people more control over their health and use AI to improve doctor's ability to detect cancer and other deadly diseases.

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SHOW NOTES:

Smiletronix (@Smiletronix) - Yashar Faranjani (@yashar_f), Co-Founder & CEO -  Personalized dental health screenings, handheld device

  • Does this augment dentists, or eventually replace the dental check-up?
  • Doctors tend to hate Web.md (everyone being an online doctor). How have dentists reacted to this service?
  • Being based in Europe, are there unique characteristics of European markets or healthcare that make this more applicable to adoption?

Lazarus (Cambridge, MA) - Ariel Elizarov (@aelizarov12), Co-Founder & CEO - AI for cancer screenings

  • Isn’t skin cancer (and moles) a fairly well-understood science at this point? What does AI bring to the equation?
  • How is patient information (doctor notes) managed between the patient, any given doctor, and the on-going doctors on the platform?
  • Your skin is a lifelong part of your health. How would this service work over a lifetime?

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Wednesday, November 6, 2019

Evolving Trust on the Internet

SHOW: 422

DESCRIPTION: Brian talks with two entrepreneurs from the MetLife Digital Accelerator powered by Techstars program about their startups (The Difference, and Zogo Finance) about how people are trusting some of their most important and personal relationships and learning to new services offered via the Internet instead of face-to-face. We explore this generational change in how we've evolved to trust the Internet.

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SHOW NOTES:

The Difference (@thedifferenceAI) - Bea Arthur (@BeaArthurLMHC), Co-Founder/CEO - on demand therapy via phone (or Alexa)

  • How has the personality profile of people changed/evolved such that they are OK with sharing personal information with “unknown” doctors?
  • How is patient information (doctor notes) managed between the patient, any given doctor, and the on-going doctors on the platform?
  • Is there a technology aspect that is reviewing calls and tagging discussions or making recommendations (e.g. helping the doctor or patient)?


Zogo Finance (@zogofinance) - Bolun Li, Co-Founder & CEO - Teaching kids personal finance through incentives

  • Who is typically creating the initial interaction for the child? (the child or the parent?)
  • What type of curriculum is involved? What’s the scope? Are there collaborative aspects between kids?
  • How do you walk the line between financial literacy learning and lack of trust for the banks since 2008?

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Wednesday, October 30, 2019

Understanding HTTP/S, CDNs and Edge Proxies

SHOW: 421

DESCRIPTION: Brian talks with Julia Evans (@b0rk, software engineer, data scientist, ‘zine artist) about the fundamentals of HTTP/HTTPS, and the interaction of web traffic with CDNs, Load-Balancers and Edge Proxies. 

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CLOUD NEWS OF THE WEEK:

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SHOW NOTES:

Topic 1 - Welcome to the show. Before we get into a broader discussion, tell us a little bit about your background. 

Topic 1a - We’ve followed your “zines” via Twitter for a while. They cover quite a large number of topics. Give us some background on how you started taking this self-learning process and turning it into a visual medium?

Topic 2 - You’ve recently been doing a bunch of work around HTTP. Most people know HTTP as the thing they type into a web-browser (sometimes). Let’s dig into why it might be important for people to know more about how the lifecycle of HTTP can impact their application performance.

Topic 3 - Lots of the content we access on the Internet is stored/cached in CDNs around the world. Walk us through the basics of how CDNs work, and some of the interactions between HTTP and CDNs that can either improve performance or generally make an application’s life miserable. 

Topic 4 - Beyond CDNs, another big element that impacts HTTP traffic is load-balancers. Many people understand how basic IP-load balancing works, but how can it be different between L4 and L7 load-balancers? 

Topic 5 - Now how does encryption factor into all of this, as things like HTTP or TLS become part of the traffic? What are some of the guidelines that either developers or infrastructure teams should be thinking about with regard to those encrypted streams? 

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Wednesday, October 23, 2019

Buying & Selling SaaS Services

SHOW: 420

DESCRIPTION: Brian talks with Nicolas Vandenberghe (@NicolasVDB, Co-Founder at @ChiliPiper) about the buying and selling of SaaS services, how to streamline interactions, and how to better engage with potential SaaS users. 

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CLOUD NEWS OF THE WEEK:

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SHOW NOTES:

Topic 1 - Welcome to the show. You have quite a broad background in the SaaS space. Can you tell us a little bit about your background prior to founding Chili Piper?

Topic 2 - The buying of IT services has become so distributed, not only the buyers, but the influencers, and the actual sellers. Can you help us better understand the bigger picture about the processes involved in information gathering, decision-making, and then the on-going relationship with the services being bought? 

Topic 3 - Chili Piper brings together, or orchestrates, the ability to gather and use information from lots of tools that help sales, marketing, and analytics teams (Hubspot, Marketo, Eloqua, Salesforce, Twillio, etc.). How does the work you do translate into the teams that need either a bigger picture, or sometimes a smaller more granular picture of the market?

Topic 4 - Can you talk about some examples of how your customers leverage the Chili Piper technologies to improve their performance or market perspective?

Topic 5 - Are the tools and techniques that Chili Piper brings to market specific to the SaaS business model, or could they equally be applied to other more CAPEX-centric or Contract-centric business models?

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